bg252 Terms and Conditions

bg252 is an online entertainment platform for users in Bangladesh, offering a variety of gaming options including slots, live casino games and cricket betting. The following conditions must be met to use the platform:

1.1 Age Requirement

To participate on the bg252 platform, users must be at least 21 years of age or older. Any person who does not meet this age requirement will have their account closed immediately and the associated balance may be forfeited.

1.2 Geographic Restrictions

This platform is primarily operated for residents of Bangladesh. Users must ensure that participating in this type of online entertainment service is lawful under the laws of their own country. Operating an account from a legally prohibited region will be considered a violation of these terms.

1.3 Single Account

Each user may operate only one account. Operating multiple accounts under the same person's name, on the same device, or from the same IP address is strictly prohibited. bg252 reserves the right to close all accounts if such a violation is detected.

1.4 Binding Nature of Terms

These terms and conditions constitute a legally binding agreement. Using any part of the bg252 platform — whether playing games, claiming bonuses or simply browsing — will be considered as acceptance of all these terms.

To create an account on bg252, users must provide accurate and complete information. bg252 reserves the right to close accounts and forfeit associated funds if false or incorrect information is provided.

2.1 Information Required at Registration

• Full legal name (as per National ID card or passport)
• Date of birth (proving age of 21 years or older)
• Active mobile number and email address
• Current residential address

2.2 KYC Verification Process

bg252 reserves the right to verify a user's identity at any time. Particularly at the time of a withdrawal request or when unusual activity is detected on an account, the following documents may be requested:

• Photo of National ID (NID) or passport
• Recent utility bill or bank statement (proof of address)
• Proof of ownership of payment method (bKash/Nagad account details)

Withdrawal requests may be placed on hold until the verification process is complete. This is a mandatory step carried out in the interest of user security.

The full responsibility for the security of a user's account rests with that user. Passwords and login credentials should never be shared with any third party.

3.1 Password Protection

• Use a strong, unique password that is not used on any other site
• Change your password regularly
• Never share your login credentials with anyone
• Always log out of your account after use

3.2 Unauthorized Access

If you notice any unauthorized access or suspicious activity on your account, contact the bg252 support team immediately. bg252 is not liable for any loss resulting from unauthorized access, unless it can be proven that it was caused by a failure in bg252's own security.

bg252 processes transactions through popular mobile banking and bank transfer methods in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT/৳).

4.1 Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank and others)

4.2 Deposit Limits

4.3 Withdrawal Policy

The following conditions apply for withdrawals:

• Minimum withdrawal amount: ৳500
• Withdrawal processing time: generally completed within 30 minutes to 3 hours
• Withdrawals must be made using the same payment method as the deposit
• Account verification (KYC) must be completed before withdrawal
• Withdrawal requests may not be processed if the wagering requirements of an active bonus have not been met

4.4 Third-Party Payments

Users must only use payment accounts registered in their own name. Deposits or withdrawals using a third party's account are strictly prohibited. If such a transaction is detected, the funds will be returned and the account will be placed under review.

4.5 Currency Conversion

All transactions are conducted in Bangladeshi Taka (BDT). No foreign currency is accepted.

bg252 offers various types of bonuses and promotional offers. Each offer has its own terms, which are clearly stated on the offer page.

5.1 Welcome Bonus

5.2 General Terms for Bonus Use

• Bonuses must be used within the specified time limit after receiving them — the bonus will be cancelled if it expires
• Multiple bonuses cannot be active at the same time, unless the promotion's terms explicitly allow it
• Bonus funds cannot be withdrawn before the wagering requirements are met
• If bonus misuse or fraudulent activity is detected, the bonus and any associated winnings will be cancelled
• bg252 reserves the right to modify, suspend or cancel any bonus program

5.3 VIP Program

The bg252 VIP program has four levels. A weekly cashback benefit applies at each level:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Advancing to a higher level depends on consistent and active participation on the platform. VIP cashback has its own usage terms.

bg252 is committed to ensuring fair and transparent gaming. All games operated on the platform follow applicable technical standards.

6.1 Random Number Generator (RNG)

All slots and casino games on bg252 are operated using certified Random Number Generator technology, which makes every result completely random and independent of previous results. This ensures that no game has been manipulated.

6.2 Technical Errors

If a game round is left incomplete due to a server outage, technical error or network issue, bg252 will refund the relevant wager amount or provide the opportunity to restart the game. Winnings displayed incorrectly due to a technical error are not valid and will be cancelled.

6.3 Maximum Bet Limits

A maximum bet limit is set for each game category, which is displayed in the game interface. Additional limits may apply when wagering with bonus funds.

The following activities are strictly prohibited on the bg252 platform and may result in account closure:

• Bonus misuse or strategic betting to circumvent bonus terms
• Operating multiple accounts or accessing another person's account
• Providing a false identity or incorrect information
• Using the platform for money laundering or illegal transfer of funds
• Exploiting software bugs or technical vulnerabilities
• Playing games using automated bots or scripts
• Attempting to influence game outcomes by colluding with other users
• Using fraudulent payment details or filing chargeback claims

bg252 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and we are committed to ensuring it never becomes a cause of financial or mental distress.

8.1 Setting Personal Limits

Users can set the following limits on their account themselves:

• Daily / weekly / monthly deposit limits
• Maximum spending limits
• Session Time Limit
• Voluntarily suspending their account temporarily or permanently

8.2 Self-Exclusion

If any user feels their gaming habits are going out of control, they can contact bg252's support team and voluntarily request to close their account. This request will be acted upon as quickly as possible.

8.3 Protection of Minors

The minimum age to use bg252 is 21 years. Parents and guardians are requested to take the necessary steps to prevent their children and teenagers from accessing this platform. For more information, please visit our Responsible Gaming page.

All content on the bg252 platform — logos, designs, trademarks, software, text, graphics, and other materials — is the intellectual property of bg252 or its licensors. Any use, reproduction, or distribution of these materials without prior permission is strictly prohibited.

The names and trademarks of third-party game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc. are the property of their respective owners.

bg252 is not liable in the following circumstances:

• Loss caused by internet disconnection or issues with the user's device
• Unauthorized access to an account due to the user's own negligence
• Loss caused by the failure of third-party software or services
• Financial loss arising directly or indirectly from gaming
• Events beyond bg252's control (force majeure)

In any circumstance, bg252's maximum liability will be limited to the amount of the transaction in question.

bg252 is firmly committed to keeping users' personal information secure. We use SSL encryption and modern security technology to protect all data.

11.1 Data Collection & Use

The information bg252 collects from users is used solely for the following purposes:

• Account verification and management
• Payment processing and fraud prevention
• Providing customer support
• Meeting legal obligations
• Improving service quality

11.2 Sharing Data with Third Parties

bg252 does not sell user data. However, necessary information may be shared with payment processing partners, technology service providers, and law enforcement agencies where required by legal obligation. For more information, please visit our Privacy Policy page.

bg252 reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, users will be notified via email or through the platform.

12.1 Effective Date of Changes

Updated terms and conditions will take effect from the date they are published. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Account Closure

Users may request to close their account at any time. The opportunity to withdraw all valid balances will be provided before account closure, unless an investigation is ongoing.

bg252 may close an account for the following reasons:

• Violation of these terms and conditions
• Fraudulent activity
• Legal obligation
• Account inactive for an extended period

Any dispute between bg252 and a user will first be attempted to be resolved through mutual discussion.

13.1 How to Submit a Complaint

If a user has a complaint, they can contact bg252's support team via 24/7 live chat or email. The more detail provided in describing the complaint, the faster a resolution can be reached.

13.2 Finality of Decisions

A decision given after review by bg252's senior management will be considered final. bg252 always believes in the principles of transparency and fairness, and takes every complaint seriously.

If you have any questions about these terms and conditions or need assistance, please contact us in the following ways:

• Live Chat: Get instant support in Bengali 24/7 — click the chat icon on the platform
• Email: [email protected]